Fleet vehicles Service & Support

Always in service

To us, taking a vehicle off the road is akin to taking profits off the bottom line. Drivers rely on a well-maintained vehicle for their productivity. We’ve assembled a network of service and support to ensure your fleet is serviced efficiently and easily, so that your vehicles can get back to business.

Have a question on your service? Call us 800.237.7806

Need to service one of your vehicles?

Authorized Service Centers

With so many Utilimaster vehicles on the road, there is an occasional need for service.  When that service falls under your warranty, Utilimaster will work with you and your preferred service provider to arrange parts at no charge and payment for their labor.

If you don’t already have a preferred service provider, you can find one that other Utilimaster owners have worked with in the past.  Find a Service Center near you.

Technical Manuals

We offer a variety of PDF technical manuals to assist in servicing your vehicles.

Order a part online

We offer many of our parts and accessories online for easy maintenance, repair and replacement.

Fleet Warranty Information

Utilimaster proudly stands behind every vehicle that we manufacture. We offer the following best-in-class warranties:

UTILIMASTER STANDARD WARRANTIES

Walk-in Van, Truck Body, Utilivan and Trademaster
  • Basic body structure: 5 years or 100,000 miles
    (whichever occurs first)
  • Paint: 5 years or 100,000 miles
    (whichever occurs first)
  • Body components manufactured or installed by Utilimaster 12 months
  • Download the Complete 5-Year Warranty PDF
Metromaster
  • Basic body structure: 3 years or 36,000 miles
    (whichever occurs first)
  • Body components manufactured or installed by Utilimaster: 12 months or 12,000 miles
    (whichever occurs first)
  • Download the Complete 3-Year Warranty PDF
Parts
  • 90 Day Parts Only warranty applies to all parts and begins from the date of part purchase. This occurs only after the trucks are out of warranty. Parts may be requested to be returned for further investigation, testing, or documentation
  • Download the Standard Parts Warranty

Have questions about warranties?

Contact us

Call us directly at 800.237.7806

Register

Register for Warranty Online

Submit a warranty

Warranty Claims can be submitted in four ways: